Employment type: Casual (Multiple Positions Available)
Remuneration: $47.95 Hourly Rate
Locations: Wyndham Cultural Centre, Encore Events Centre & Wyndham City Civic Centre (This role is required to work across multiple locations throughout the Wyndham Municipality)
About the role
As a member of the Technical Services team, this position provides essential technical support for events and performances at all venues managed by the Cultural Venues Unit. The Technical Support Officer plays a role in assisting hirers, producers, and performers by ensuring they receive high-quality technical support for their events.
Key responsibilities of this role include the skilled operation of venue systems, which encompass lighting, audio, audiovisual equipment, hybrid meetings, and fly systems. The officer will facilitate the setup and breakdown of events, ensure that backstage areas are fully operational, and maintain technical equipment to the highest standards.
The role involves a blend of hands-on technical work and some administrative tasks, all aimed at ensuring the smooth running of events while upholding safety and compliance within the venues. This position is part of the Cultural Venues Unit under the Arts, Events, and Cultural Venues Department of the Planning and Liveability Directorate. The team is dedicated to providing exceptional technical and customer support, ensuring that venues meet the operational needs of performers, hirers, and audiences.
Reporting to the Team Leader of Technical Services, this role requires collaboration with other technical, operational, and administrative staff. While the position does not have direct reports, there may be opportunities to supervise resources or provide on-the-job training to colleagues.
This is a casual position, with hours scheduled according to operational needs. After-hours and weekend work will be necessary due to the nature of events and performances. Flexibility in working hours may be available. The role involves working across the Wyndham Cultural Centre, Encore Events Centre, and Wyndham City Civic Centre, requiring travel between these sites.
What your day will look like
- Deliver hands-on technical support for events and bump ins/outs, including the set-up and operation of lighting, audio and stage systems during rehearsals and performances.
- Providing high levels of customer service to users of the venue, addressing any technical issues that arise.
- Conduct regular maintenance and safety checks on technical equipment to keep systems reliable and functional.
- Maintain safe and organised backstage and technical areas, ensuring all spaces are performance-ready with all gear stored appropriately.
- Support hybrid online meetings by managing live streaming systems.
- Document any incidents or issues that arise during the day for future reference and safety compliance.
What you will bring
- Technical Theatre Qualifications (lighting, audio & visual) equivalent to a trades certificate, Certificate III, or an equivalent combination of relevant experience and/or education training as demonstrated by a candidate’s knowledge, skills and prior experience
- Experience working in the theatre or entertainment industry in backstage technical operations
- Proficiency and ability to troubleshoot various technical systems including, but not limited to, computerised lighting desks, intelligent lighting fixtures, audio mixing consoles, radio microphones, audio visual equipment, live streaming systems and counterweight flying systems.
- Desired qualifications: Elevated Working Platform (EWP), Dogging/Rigging License, First Aid
If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.
Why join Wyndham
We are one of Australia’s fastest growing and most diverse cities.
By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.
Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.
Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.
How to apply
Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.
Applications close at 11:59PM on Sunday 27 April, 2025.
If you have further role-specific questions, please contact Tara Ridley, Team Leader Technical Services on 0439 673 495.
Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via careers@wyndham.vic.gov.au or 03 9394 6860.
Child Safe Organisation
Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.
Diversity and Inclusion
At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.
Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.
