Children and Family Resource Officer

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Employment type:

  • 2x Part time, Permanent positions (30 hours per week)
  • 1x Full time, Permanent position

Remuneration: Band 5 salary from $83,536.96 per annum (pro-rata) plus superannuation and a fortnightly RDO (for full time)

Location: Werribee based

About the role

The Children and Family Resource Officer position sits within the Family and Sector Partnership unit and reports to the Team Leader Child & Family Resources. You will work closely with community and local organisations to co-design and deliver a diverse range of programs to engage and connect local families. This includes supporting families to build self-confidence in their parenting and meeting the changing needs of their child and family.

Our Children and Family Resource Officers co-design and facilitate the supported playgroup program, delivering playgroups across various age groups and facilitating home visits for our community.

Working closely with Wyndham families, you will strengthen their connections to community and services, whilst supporting their capacity as confident parents. You will support the delivery of child and family programs and services to our community, targeting families with young children (0-5 years).

To be successful in this role it is integral that you have a strong understanding on building positive relationships with local families and working with and alongside community, including internal and external stakeholders. You will need to work both collaboratively as a team member and independently and be innovative and flexible in your approach. 

To maintain our high level of service delivery, it is a requirement that the part time positions will work 30 hours over 5 days.

What your day will look like

  • Your day will involve facilitating engaging and inclusive programs and services for children and families, tailored to meet the evolving needs of our diverse community.
  • You'll provide families with support, guidance, and opportunities in areas like play experiences, child development, and other needs identified by the families themselves.
  • You’ll connect families to early childhood and family support services, ensuring they have the resources they need.
  • Your role includes identifying training needs in collaboration with the Team Leader of the Parent, Child, and Family Team.
  • Building relationships with community members and services will be key, allowing you to understand the changing needs of families and continuously adapt and enhance programs to meet those needs.

What you will bring

  • Tertiary qualification with minimal relevant experience or lesser formal qualifications with relevant experience and work skills in early childhood, community development, education, welfare, social work or relevant field
  • Experience in facilitating playgroups, parent groups and parent education sessions is highly desirable
  • Strong communication skills for building trust and rapport with community
  • A strength based and family centred approach that enhances children and their family’s experiences and connections to community
  • Experience in identifying and implementing professional development training in early childhood
  • A current driver’s license
  • A current employee Working with Children Check

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.


Why join Wyndham

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. 

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. 



How to apply

Please apply online by submitting your resume and a cover letter outlining your suitability for the role and which position you are applying for via the provided link.

Please address the below two Key Selection Criteria questions in your cover letter:

  • What does a successful supported playgroup look like to you?
  • How will you successfully embed family centred practice into your supported playgroup?

Applications close at 11:59PM on Wednesday, 26 March 2025.

If you are shortlisted you will be invited to attend an Assessment Centre, where you must be available to attend all day on Tuesday 1 April 2025.


If you have further role-specific questions, please contact Victoria Richards, Acting Service Lead Early Years & Partnership on 0436 015 166.

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via careers@wyndham.vic.gov.au or 03 9394 6860.


Child Safe Organisation

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.

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