Service Lead Early Years and Partnerships

Employment type: Full time, Permanent

Hours per week: 38

Remuneration: Band 7 salary from $112,427.64 per annum plus superannuation and a fortnightly RDO

Location: Werribee based with potential for a hybrid work arrangement

About the role

As Service Lead Early Years and Partnerships, you will lead and oversee day-to-day operational management of the Child & Family Resource and Early Years Partnership teams, to deliver quality outcomes for community and our partners ensuring alignment with Council priorities.

Using design thinking and a family centred practice approach, you will lead the development of projects, strategies, policies, and initiatives that support families and our Early Years Partners to thrive in Wyndham. In conjunction with the Coordinator Family & Sector Partnerships, you will coordinate the operational support functions for Council’s Early Years Partner Team, financial functions, administration, relationship management and delivery of the Supported Playgroup service.

Your strong leadership skills together with your understanding and knowledge of change management, experience in leading multidisciplinary teams and passion for driving quality improvement and customer experience initiatives will make you an ideal candidate for this role.

What your day will look like

• Providing leadership and support to the Family Resource and Early Years Partnership Teams to achieve performance and professional goals.
• Oversee operational reporting on quality, service standards, data analytics, KPIs, and quality improvement processes for the Child & Family Resource and Early Years teams.
• Drive change management to implement industry reforms and manage other related projects.
• Coordinate operational support functions, including enrolments, bookings, financial functions, customer service, administration, and project coordination.
• Analyse workforce needs, forecast supply and demand, and implement talent management strategies, alongside preparing, monitoring, and reporting on budgets, reports, and briefing papers.
• Lead the development and execution of key projects within the teams.
• Collaborate with the Coordinator and team to ensure holistic, family-centred service delivery.
• Build and maintain relationships with community groups and partners to improve services and programs.
  
  

What you will bring

• Degree or diploma qualification in Human Services, Early Childhood or Community Development disciplines.
• Broad knowledge of services for families, and the general community, including an understanding of the relevant Acts, Legislation, Regulations, and funding guidelines in relation to early Education and Care Services and family services.
• Previous experience in managing budgets, including monitoring cash flows and monthly financial reports.
• Demonstrated experience in leadership and management of staff.
• Strong understanding of the principles of integrated service delivery, community development and family centered practice.
• Positive contribution to the success of the Community Support Department and Council's community initiatives.
• A valid employee Working with Children Check and a valid Victorian driver’s license.
  
  

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. 

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. 

How to apply

Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Sunday 9 March 2025. For a copy of the Position Description, please click here.

If you have further role-specific questions, please contact Sian Smith, Coordinator Family & Sector Partnerships on 8734 6183.

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible.

If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via careers@wyndham.vic.gov.au or 03 9394 6860.

Child Safe Organisation

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.